General Terms and Conditions B&B De Kamelenmelkerij

Terminology

The terms B&B De Kamelenmelkerij, Hoeve, and B&B are terms for B&B De Kamelenmelkerij.

Guest: a person who stays at the B&B and is registered as such via the contact form.

Main guest: the person who made the reservation at the B&B using the contact form. The main guest must be over 18 years of age and is responsible for his/her fellow guests.

Manager: the person who manages the B&B as the owner of the B&B, or on behalf of the owner of the B&B.

Third parties: any other legal entity that is not a guest, manager, or owner.

Contact form: A form placed on the website www.kamelenmelk.nl that must be filled out to make a reservation at B&B De Kamelenmelkerij.

Reservation: a confirmation by B&B De Kamelenmelkerij of a contact form completed and submitted by the guest.

Cancellation: The revocation or dissolution of the final reservation within the applicable period.

  1. The B&B De Kamelenmelkerij

1.1 The B&B is described on the website www.kamelenmelk.nl . This website has been compiled with the greatest care, but there may be differences between the text and/or photos presented on the website and the actual situation at the farm at the time of the guest(s)’ visit. Guests cannot derive any rights from such differences.

1.2 The minimum stay at B&B De Kamelenmelkerij is one night.

1.3 The B&B is accessible 24 hours a day. The B&B section has its own entrance.

1.4 Rest periods are from 22:00 – 07:00.

1.5 Smoking is not permitted in the rooms, in common areas, or anywhere indoors. Smoking is permitted outside.

1.6 Pets in consultation with the owners of the B&B.

1.7 The rooms are suitable for two people.

1.8 Check-in from 16:00, check-out at 11:00.

1.9 Guests may park their car in the parking area in front of the B&B. Parking is at your own risk.

2.0 Rates

2.1 The rates include gas, water, electricity, and heating. The rates include VAT and exclude tourist tax.

2.2 The rates are exclusive of the costs of cancellation and/or travel insurance and/or other costs.

2.3. Rates at the B&B are always non-binding and subject to interim changes. 2.4 All information on the B&B’s website ( www.kamelenmelk.nl ) is deemed to have been provided in good faith and is always subject to interim adjustments. The B&B is not bound by obvious errors on its website.

3.0 Reservation and Payment

3.1 After the reservation has been confirmed by the B&B via the contact form, the main guest must transfer the total cost of the stay to the account of B&B De Kamelenmelkerij.

3.2 The total accommodation costs must be transferred to:

Rabobank NL94 RABO 0307 8921 74 in the name of B&B De Kamelenmelkerij.

BIC: RABONL2U

3.3 The Main Guest is requested to settle any outstanding amount upon arrival. This can only be done in cash. The B&B does not accept credit cards.

3.4 Weekend bookings are always for 3 nights, so from Friday to Monday. Early check-out is possible, but the price remains the same for the entire weekend.

4.0 Cancellation

4.1 In the event of cancellation at least 4 months prior to the earliest arrival time (4:00 PM) on the reported arrival date, the amount already paid will be fully refunded. – 100 euro administration fee

4.2 To be eligible for a refund of the amount already paid under 4.1, the cancellation must be communicated to B&B in writing (by e-mail or post).

4.3 B&B De Kamelenmelkerij reserves the right to cancel the final reservation without giving reasons more than 48 hours prior to the earliest arrival time (16:00) of the stated arrival date, subject to a refund of the amount already paid to the main guest.

5.0 Damage

5.1 The guest must behave appropriately and use the B&B accommodation in accordance with the reasonable instructions for use provided by the B&B or the owner/manager.

5.2 The main guest is legally liable for damage caused by him or his fellow guests to the B&B accommodation or the items present therein.

5.3 Any damage must be reported by the guest immediately to the owner or manager. Repair and/or replacement costs must be reimbursed by the guest to the owner/manager immediately upon the latter’s first request.

6.0 Complaints

6.1 The guest is always entitled to submit his grievances to the B&B by means of a complaint. The B&B shall always handle a complaint adequately and with due speed, such that the complaint is treated in accordance with standards of reasonableness and fairness.

7.0 Force Majeure

7.1 In the event of force majeure, whether of a permanent or temporary nature, the B&B is entitled to dissolve the agreement in whole or in part or to temporarily suspend it, without the guest being entitled to claim performance and/or compensation. Force majeure includes, but is not limited to: the threat of war, war, insurrection, civil unrest, strikes, boycotts, disruptions in the energy supply, traffic or transport disruptions, government measures, contagious animal diseases, scarcity of raw materials, natural disasters, and furthermore all circumstances, extraordinary weather conditions, the death of one of the owners or close relatives, etc., under which full or partial performance of the agreement cannot reasonably and fairly be demanded of the B&B.

8.0 Liability

8.1 The B&B cannot be held liable for damage suffered by the guest or third parties as a result of the stay in the accommodation; the guest indemnifies the B&B against claims in this regard. The B&B is not liable for disruptions in and around the accommodation, such as failures and outages of electricity and water supplies and technical installations, or unannounced or untimely construction and/or road works in the vicinity of the B&B.

8.2 The B&B can only be held liable for damage caused by the gross negligence or fault of the B&B.

8.3 Without prejudice to the provisions of 8.1 and 8.2, the liability of the B&B, if and to the extent that the B&B is held liable in court on any grounds relating to the user agreement, shall always be limited to direct damage and any form of consequential damage shall be excluded. Furthermore, the liability of the B&B shall always be limited to the maximum amount that the B&B’s insurer will pay out in the case in question.

9.0 Privacy

9.1 The B&B will treat all personal data provided to or known to it confidentially and will not freely make it available to third parties.

9.2 By placing a booking, you agree to receive our newsletter. You can unsubscribe yourself if desired.

  1. Final provision

10.1 Unless otherwise provided in rules of international private law, these terms and conditions are governed exclusively by Dutch law. Non-Dutch-speaking guests are deemed to have agreed to the general terms and conditions.

10.2 All disputes arising from the User Agreement or these Terms and Conditions shall be settled in the first instance by the competent court in the Netherlands, to the extent that the rules of international private law do not provide otherwise.

10.3 Neither party may assign its rights and obligations to third parties to the extent otherwise provided in these terms and conditions.

10.4 If and to the extent that any provision in the User Agreement and these Terms and Conditions proves to be invalid, the remaining terms and conditions shall remain in force, and the invalid article shall be deemed to be converted in such a way that it is brought into conformity with the apparent intentions of the parties.